{"id":744,"date":"2025-05-24T23:20:24","date_gmt":"2025-05-24T23:20:24","guid":{"rendered":"https:\/\/www.gofit-gym.com\/my\/?page_id=744"},"modified":"2025-11-12T10:42:05","modified_gmt":"2025-11-12T10:42:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.gofit-gym.com\/my\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_margin=”16vh” constrain_group_7=”yes” bottom_margin=”16vh” top_margin_phone=”10vh” bottom_margin_phone=”10vh” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”30px” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h1″ line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Frequently Asked Questions” font_size=”72″ font_size_phone=”52″ text_direction=”default” font_size_tablet=”72″][\/split_line_heading][vc_column_text css_animation=”fadeIn” css=”” text_direction=”default” max_width=”900″]Whether you’re curious about memberships, gym facilities, or how GoFit works, this FAQ covers everything you need to know before stepping in (or back in) to the gym.<\/p>\n

As part of the Evolution Wellness group<\/a>, GoFit offers a smart, accessible fitness experience across Malaysia, Indonesia and Singapore built for solo trainers, first-timers, and anyone ready to train on their own terms.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_margin=”16vh” constrain_group_7=”yes” bottom_margin=”16vh” top_margin_phone=”10vh” constrain_group_11=”yes” bottom_margin_phone=”10vh” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][tabbed_section style=”vertical_scrolling” tab_color=”Accent-Color” vs_navigation_func=”default” vs_navigation_width=”regular” vs_navigation_spacing=”30px” vs_navigation_mobile_display=”visible” vs_tab_spacing=”5%” vs_tab_tag=”p” vs_cta_style=”see-through” vs_cta_bg_color=”default” vs_cta_heading_tag=”h6″ vs_sticky_aspect=”default” vs_font_size=”20px”][tab icon_family=”none” title=”Getting Started” id=”1759809435971-4″ tab_id=”1759809435972-9″][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”40″ constrain_group_1=”yes” bottom_padding=”40″ left_padding_desktop=”40″ constrain_group_2=”yes” right_padding_desktop=”40″ top_padding_phone=”20″ constrain_group_5=”yes” bottom_padding_phone=”20″ left_padding_phone=”20″ constrain_group_6=”yes” right_padding_phone=”20″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1751485290786{background-color: rgba(0,0,0,0.03) !important;*background-color: rgb(0,0,0) !important;border-radius: 20px !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”30px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Getting Started at GoFit” text_direction=”default”][\/split_line_heading][vc_column_text css=”” text_direction=”default”]New to GoFit?<\/strong> You’re in the right place. Whether you’re stepping into a gym for the first time or returning after a break, here\u2019s what you need to know to get going with confidence.[\/vc_column_text][toggles style=”minimal_shadow” border_radius=”10px”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What does a GoFit membership include?”][vc_column_text css=”” text_direction=”default”]Access to all workout zones, body composition machine, guest passes, and the GoFit app, all with no annual fees.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I sign up?”][vc_column_text css=”” text_direction=”default”]You can join online or visit any GoFit club. Just pick your plan and you\u2019re good to go![\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are there hidden fees or contracts?”][vc_column_text css=”” text_direction=”default”]Nope. All plans are transparent with no annual fees. Choose between contract or upfront payment options. You pay for what you use, nothing more.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is GoFit beginner-friendly?”][vc_column_text css=”” text_direction=”default”]Absolutely. <\/span>GoFit<\/span> is designed for every level of fitness, from first-time gym-goers to seasoned lifters. Our easy-to-use equipment, clear instructional signage, and non-intimidating environment make it simple to start and stay consistent.<\/span><\/span>\u00a0<\/span><\/p>\n

Learn about GoFit’s gym etiquette<\/a> and how we ensure a community-friendly space for all.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are the staff and trainers helpful?”][vc_column_text css=”” text_direction=”default”]Yes. Across our locations, <\/span>GoFit<\/span> team members are consistently <\/span>recognised<\/span> for being friendly, professional, and helpful, whether <\/span>you\u2019re<\/span> just starting out or need <\/span>assistance<\/span> mid-session.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is GoFit suitable for women and solo gym-goers?”][vc_column_text css=”” text_direction=”default”]Definitely. Many female members have shared that they feel safe and confident training alone at <\/span>GoFit<\/span>. Our layout, lighting, and cleanliness contribute to a positive and empowering environment.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is GoFit good for solo training?”][vc_column_text css=”” text_direction=”default”]Yes. Many members love the self-guided, fuss-free setup at <\/span>GoFit<\/span>. With app-based check-ins and intuitive spaces, <\/span>it’s<\/span> perfect for training at your own pace.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][\/toggle][\/toggles][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/tab][tab icon_family=”none” title=”GoFit App” id=”1759809436069-5″ tab_id=”1759809436069-2″][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”40″ constrain_group_1=”yes” bottom_padding=”40″ left_padding_desktop=”40″ constrain_group_2=”yes” right_padding_desktop=”40″ top_padding_phone=”20″ constrain_group_5=”yes” bottom_padding_phone=”20″ left_padding_phone=”20″ constrain_group_6=”yes” right_padding_phone=”20″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” el_id=”app” css=”.vc_custom_1752162336856{background-color: rgba(0,0,0,0.03) !important;*background-color: rgb(0,0,0) !important;border-radius: 20px !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”30px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”About the GoFit app” text_direction=”default”][\/split_line_heading][vc_column_text css=”” text_direction=”default”]Ge<\/b>t to know the new GoFit app!\u00a0<\/b>We\u2019ve just launched our new<\/strong> GoFit app with everything you need to stay on track, right from your phone.[\/vc_column_text][toggles style=”minimal_shadow” border_radius=”10px”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is this a brand new GoFit app?”][vc_column_text css=”” text_direction=”default”]This is a brand-new app, not just an update. The previous GoFit app will no longer work after 21 July 2025 at 10:00pm<\/strong>, so you\u2019ll need to manually download the new GoFit Fitness app from the App Store<\/a> or Google Play<\/a> to continue using our services. Your data won\u2019t automatically transfer, so please follow the first-time login steps to get started fresh.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What are the key features of the GoFit app?”][vc_column_text css=”” text_direction=”default”]\n